Our policy lasts 14 days. If 14 days have gone by since your delivery date, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
* Custom bespoke furniture which was made specifically for you
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.
To return your product, you should arrange to return the item to: Mullanlary, Glaslough, Monaghan, U, H18 CF67, Ireland.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you need us to come and pick up the item please contact us by email to arrange a pickup. Please note that this will incur a charge.